SHIPPING POLICY

1. Order Processing  
All orders are processed within 1–3 business days after successful payment confirmation.

2. Delivery Timeline  
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days

Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

3. Shipping Charges  
- Free shipping may be available on eligible prepaid orders.
- Shipping charges, if applicable, will be displayed during checkout.

4. Cash on Delivery (COD)  
Cash on Delivery may be available on selected pin codes and orders. A nominal convenience fee may apply on COD orders.

5. Order Tracking  
Customers will receive tracking details via SMS, email, or WhatsApp once the order is shipped.

6. Delayed Deliveries  
While we strive to deliver orders within the estimated timeframe, Stitchora shall not be held responsible for delays caused by courier partners or circumstances beyond our control.

7. Incorrect Address  
Customers are responsible for providing accurate shipping details. Stitchora will not be liable for failed deliveries due to incorrect or incomplete addresses.

8. Damaged Packages  
If the package appears damaged during delivery, customers are advised to record an unboxing video and contact customer support within 24 hours of receiving the order.

9. Contact Support  
For shipping-related queries, customers may contact our support team through official communication channels.