PRIVACY POLICY
At Stitchora, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
We may collect personal information including your name, phone number, email address, shipping address, billing address, and payment details when you place an order or interact with our website.
2. How We Use Your Information
Your information may be used for:
- Processing and delivering orders
- Customer support and communication
- Order updates and tracking
- Improving website experience and services
- Marketing and promotional communication (only if opted in)
3. Payment Security
All payment transactions are processed through secure and trusted payment gateways. Stitchora does not store your complete debit/credit card information on its servers.
4. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
5. Cookies
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize content.
6. Third-Party Services
We may share necessary customer information with trusted third-party partners such as logistics providers and payment gateways solely for order fulfillment and operational purposes.
7. User Rights
Customers may request access, correction, or deletion of their personal information by contacting our customer support team.
8. Policy Updates
Stitchora reserves the right to update or modify this Privacy Policy at any time without prior notice.
9. Contact Us
For any privacy-related concerns or questions, customers may contact us through our official support channels.